Business Fiber

Small Business Packages and Pricing

What is Dedicated Internet Access and Do I Need It?

What is the difference between dedicated internet access (DIA) and “best effort” Internet service? DIA is more about the business terms of the Internet connection and not the technology or delivery method. SECOM Fiber Optic Dedicated Internet Access means that the specified amount of bandwidth sold has been carved out and dedicated for your use only. In the case of national cable and phone companies DSL and Cable Internet is merely a “best effort” service.

The “best effort” services oversubscribe the bandwidth sold compared to the bandwidth available. Because not every customer is using their connection to the maximum during every minute of the day, this can be a satisfactory solution. Oversubscription can be the only way a small business or residential customer can receive Internet at an affordable price.

Effects of Oversubscribed Internet Service

At times the ratios can be off and capacity/congestion issues can occur. With “best effort” services this can mean that your (“up to”) 25Mbps service is only operating at 5Mbps in reality. In some cases this is merely a temporary nuisance.  Nobody likes slowdowns but for residential Internet service this is probably acceptable. Even for some small businesses it might be ok. But in many businesses slow-downs and sporadic service is completely unacceptable and costs the business money through lost productivity.

Importance of Dedicated Internet Service for Businesses

Dedicated Bandwidth with SECOM’s service performs consistently day in and day out, and has optional guaranteed minimums and uptime with our SLA agreements. DIA service is sold as a rated speed, not an up to speed.  Dedicated internet access is like having your own personal lane on the Information Superhighway as opposed to sharing the same traffic lanes as everyone else. Everyone knows that at certain times of the day traffic becomes congested. Even express lanes, like “business class” offers, aren’t always a sure thing. But, when you have a personal, dedicated lane you will be traveling at exactly the speed you were guaranteed.

In today’s marketplace fiber optics is primarily the delivery method of choice for the national carriers to deploy Dedicated Internet Access. SECOM can provide DIA at 99.999% reliability via our high capacity Fiber Optic network. Via our service level agreement, SLA, we can provide enterprise class levels of consistency, uptime, and guaranteed repair resolution.

In many cases SECOM can provide a “Cadillac” Internet experience to companies that previously thought this level of reliability was out of their grasp. If your business’ success is absolutely reliant upon the Internet, Cable and DSL Internet service translates into your company losing money. Switch to a Dedicated Internet Access solution that SECOM offers today to stop losing money on your business Internet service.