Frequently Asked Questions
Customer Service Questions
SECOM is a wholly owned subsidiary of Southeast Colorado Power Association. SECOM Strives to be the premier internet and data provider and employer of Southeastern Colorado.
Phone service is $25/month (plus applicable taxes and fees) with unlimited long distance. Note that this is limited to certain areas – call to see if your area qualifies.
Yes, we are currently located at 27850 Harris Road, La Junta and 658 E Spaulding Ave, Pueblo West. A night drop box is located at both facilities.
Billing is processed on the 25th of each month. Customers typically receive their statement around the 1st of each month.
Your bill will be due by the 15th of each month
A late fee in the amount of 10% of the total balance due will be added to any accounts from which payment is not received in the office by the 15th. Accounts that are past due on the last business day of this month will be subject to service interruption. A $25.00 reconnect fee will be assessed when services are restored after delinquency.
No, SECOM does not make payment arrangements.